CRM ( Customer Relationship Manager)

Role Summary: CRM (Customer Relationship Management) role bridges the gap between the company, its technology, and its customers. Responsibilities generally span across CRM Software Management (maintaining technology, customer data, and campaigns) and Client Relationship Management (nurturing customer accounts, ensuring customer satisfaction, and improving client retention). The role requires strong communication skills, relationship-building ability, and coordination with internal teams to enhance overall customer experience and business growth.

Experience: 4+ years of experience in CRM, customer relationship management, client servicing, or related roles

Key Skills: Strong communication and interpersonal skills, customer relationship handling, CRM software knowledge, problem-solving ability, and the ability to manage customer satisfaction and retention effectively

Gender Preference: Only Female Candidates

Salary: 30k to 45k